Saturday, January 25, 2020

The Great Depression in the United States Essay -- essays research pap

The United States? Downfall Screams, tears, and cries for help were all part of America's downfall. From 1929 through 1941 there was only one thing that was plentiful, sorrow. During this time the United States was faced with another obstacle. It changed America in many ways. One hard struggle lead to the next. The later events all started with the crash of the stock market. This period can only be explained by its name. So, the stock market crash in the United States caused businesses to close, banks to fall, and many people to become unemployed, causing this twelve-year period of suffering to become known as ?The Great Depression?. As stated by Nelson Cary in his overview of the Great Depression, ?the core of the problem was the immense disparity between the country?s productive capacity and the ability of people to consume?. There were more introductions of new items in the United States than before, during, or after World War I. The Government had tremendous debt from this war. The economy suffered greatly during this time because of the immense deficits left from the war. The farmers and the wage earners received printed money that actually had no true value. The overproduction made the lower class, such as farmers and trade smiths, become part of the higher class. Therefore there was not a balance between lower and higher, thus making the market tip. The bottom line was that paper money at that time had no real value. So, even if you had money, people would not take it because there was not a balance for the banks to stand on. Most people then were categorized to be in the lower class. So now, once again there was not a balance between lower and higher class. All people experienced suffering. ?Broth... ...bout 800,000 people left Arkansas, Texas, Missouri, and Oklahoma. The government then abandoned the AAA act when the tax on food processors was ruled to be unconstitutional. As you can see, the United States of America has changed greatly since the Great Depression. Our idea of what we need and what is poor has changed greatly since this period. This twelve year time period shows how things can change, and how people can adapt to economic crisis when they are forced to. Without our fall, other countries may have experienced this. So, this period of American history still serves as a lesson today. As quoted by many people, ?If we do not know our history, we are destined to repeat it?. In conclusion, you can see the Great Depression caused great calamity and sorrow, but in the end, it was one of the best learning experiences the United States has ever seen.

Friday, January 17, 2020

Quality Management and Customer Satisfaction

Wal-Mart’s Strategic Quality Management and Customer Satisfaction One organization that has become successful in many aspects of satisfaction and quality is Wal-Mart. This organization started out providing basic products to customers during certain hours of the day and evening, and then expanded the become Wal-Mart Supercenters by also providing groceries and becoming a 24-hour establishment. By making these changes in their organization, Wal-Mart has provided superior satisfaction to both its internal and external customers. To better understand Wal-Mart’s level of quality and customer satisfaction, Learning Team C has conducted a SWOT analysis of the organization, developed a vision and mission statement, and created strategic plans and objectives for the organization. SWOT Analysis Strengths Wal-Mart has a great deal of strengths which is apparent due to their incredible success throughout the years. Wal-Mart has mastered the process of production, movement of goods, warehousing of goods, ensuring goods arrives on time at the right place, and for a cheap price. Wal-Mart’s foundation was built upon understanding, identifying, and knowing exactly what customers want from their retailer and having this information has contributed to their tremendous success. Wal-Mart is a powerful retail brand which has the reputation for providing a wide range of products all in one store, value for money, and convenience. Weakness Wal-Mart has a weakness that shapes not only their image, but the livelihood of people in many communities. In many places when a new Wal-Mart comes to their community most small retailers are forced out of business due to the retail giant. There are many moral customers, who are concerned with the interests of the smaller retailers. This concern quickly turns to anger when they see Wal-Mart’s monopolizing capability that has gained strength in the past few decades. Because of these issues there are many people who refuse to shop at a Wal-Mart; they become anti-Wal-Mart shoppers. Unfortunately, this weakness according to some has taken a toll on Wal-Mart’s stock prices as well. Also, in the past several years Wal-Mart has had to fight several high law suits which have also affected their image in the general public’s eye. Opportunities It would be ideal for Wal-Mart to take advantages of the opportunities to improve in the behaviors that they have been heavily criticized in by the public. Wal-Mart has the opportunity to use its resources to help our world improve its environment. The environmental programs that Wal-Mart supports have the potential to receive tremendous results because it has such a large image. In their overseas locations Wal-Mart has been worried with child labor laws, so they have been paying very close attention to its supplier’s labor practices by enforcing stricter policies. Being the largest employer in the United States, Wal-Mart is taking advantage of the opportunity by providing its employees with a new health care plan that will increase their benefits. If Wal-Mart makes a continued effort to resolve these concerns they will ultimately increase their market share and improve their public image. Threats Dollar General discount stores are growing rapidly in the United States. Unfortunately for Wal-Mart, these stores have the ability to open in smaller communities where there would not be enough business to support Wal-Mart’s sales quota. Dollar Generals deep discount threatens and competes greatly with Wal-Mart’s claims of having the lowest price. Wal-Mart has to continue to work hard to compete in times of ambiguity. Many of Wal-Mart’s customers are slightly affected by the economy therefore it has an advantage being it offers low prices in times of recession that appeal to its customers. However, the attempts made by the government to stimulate the economy are not directly felt by Wal-Mart’s customers. This increasingly threats Wal-Mart’s sales and vitality. Vision and Mission Statement Wal-Mart bases it operations on integrity and customer satisfaction. In order to uphold these two main objectives Wal-Mart has developed a vision and mission statement along with guiding principles that incorporate quality principles. Wal-Mart’s mission statement is to maintain the highest quality in products and customer service, while treating its employees like family. In order to incorporate values and principles within the organization, Wal-Mart strives to always maintain a high level of loyalty to both its customers and its employees. To stay loyal to both customers and employees, Wal-Mart uses core values such as integrity, loyalty, top service, equality, and honesty. Wal-Mart’s vision is to uphold these values and principles to keep a large flow of customers into their stores throughout the country. Wal-Mart believes that in order to keep satisfied customers and employees, the organization has to present high quality products and low prices, and show both customer and employee appreciation at all times. To ensure this vision stays intact, Wal-Mart has open suggestions boards open to stay informed on what its customers and employees would like to see within their stores. Wal-Mart believes that the public and their employee family have a right to have the best products and services to help them live their daily lives. Strategic Plan and Strategic Objectives With Wal-Mart being one of the leading retail industries around, it’s very important for their customer service to be top notch, to keep the customers coming back and keep them satisfied. A goal for Wal-Mart is to expand very rapidly and to expand everywhere outside the United States. That’s why Wal-Mart has been able to stay at the forefront during these economic times. Wal-Mart has become a monopoly due to the products they sell and the wide array of choice they offer for the customer. Not only do they sell furniture, clothes, electronics, etc. , they are also now expanding to a grocery store, they also house other businesses. Every Wal-Mart is different, some house salons, eyeglass stores, other eateries. Wal-Mart strives to continually have quality goods but sell them at lower prices than any other stores; they do this by buying products in bulk that way it’s possible to sell to the consumer at the lower prices. Wal-Mart continually strives to advance farther than its competitors by keeping up with the latest technology, but keeping them at prices the public can afford and is willing to pay. The only thing Wal-Mart needs to keep up on is keeping customer service at the top of its list of things to improve upon. Besides the low prices, and the selection of goods, quality customer service is one of the factors that will keep the consumers coming back. Wal-Mart uses different innovated tools in order to keep their customer satisfaction high. One of their main tools is keeping their prices low. This is accomplished by using a system that is set in place by Cisco. This system is based on questions, as stated by David Flanagin (n. d. ): â€Å"Will it help us lower prices,† executives ask. â€Å"How will it improve the customer's experience? So the selection of a communications infrastructure from Cisco was part of a Wal-Mart plan to make things better for customers. â€Å"At Wal-Mart, we don't implement technology for its own sake,† â€Å"It has to have a payback that helps the customer. † A friendly employee is another tool Wal-Mart uses to keep their customers satisfied. This is accomplished through keeping their employees satisfied. Having available stock and other resour ces on hand allows their employees to have what they require at their disposal and this makes both the employees happy and also their customers. Wal-Mart uses tools such as having every product available from clothing, electronics, pharmacy, and groceries. They are open 24 hours a day which is a great tool for everyone. Wal-Mart can measure their success in maintaining customer satisfaction through the on-line network that Cisco provides for them. They are now the largest retailer with more than 2400 stores and 100 distribution centers. Inventory management is a very successful tool used that help keep prices low. With global markets and retailers the internet has been an important part of keeping customers and allowing for replenishment of products on a consistent and at a low cost. References Flanagin, David. N.D. Cisco – Retail Customer Success Stories, The Wal-Mart Story Using Internet Technology to Support Everyday Low Prices and Increased Customer Satisfaction. Retrieved from www.cisco.com. Retrieved on December 5, 2010. Cramer, J. J.  (2005).  Wakeup Walmart.com.  United Food and Commercial Workers International Union.  Retrieved from http://www.wakeupwalmart.com/news/20050817-rmcom.html. Marketing Teacher Ltd..  (2010).  Marketing Teacher.com.  Retrieved from http://www.marketingteacher.com/swot/walmart-swot.html.

Thursday, January 9, 2020

Evolution of Human - 3142 Words

Human evolution is the biological and cultural development of humans. A human is any member of the species Homo sapiens, meaning wise man. Since at least the Upper Paleolithic era, some 40,000 years ago, every human society has devised a creation myth to explain how humans came to be. Creation myths are based on cultural beliefs that have been adopted as a legitimate explanation by a society as to where we came from. The science of paleoanthropology, which also tries to create a narrative about how humans came to be, is deeply technical. Paleoantropology is the science of the evolution of humans, and it is the base of all research in that field. Humans have undergone many different changes during the last hundred million years, and it is†¦show more content†¦Associated with these changes is a gradual reduction in the size of the face and jaws. In early hominines, the face was large and positioned in front of the braincase. As the teeth became smaller and the brain expanded, the face became smaller and its position changed. Thus, the relatively small face of modern humans is located below, rather than in front of, the large, expanded braincase. Evidence of immediate relatives of the human species begins about five million years ago with the Australopithecus genus and leads in to the primitive Homo genus to modern humans. The nature of the human s evolution before that is uncertain, but scientists have hypothesized some ideas. What they do know is that between 7 and 20 million years ago, primitive apelike animals were widely distributed on the African and later on the Eurasian continents. Although many fossil bones and teeth have been found, the way of life of these creatures, and their evolutionary relationships to the living apes and humans, remain matters of strong disagreement among scientists. One of these fossil apes, known as Sivapithecus, appears to share many features with the living Asian great ape and the orangutan, whose direct ancestor it ma y well be. None of these fossils, however, offers convincing evidence of being on the evolutionary line leading to the hominid family generally. But they do help paint a picture of what early human relatives could have been like. The convincingShow MoreRelatedThe Evolution Of Human Evolution1103 Words   |  5 PagesHuman evolution according to research started over 6 million years ago. The outcome of the evolution process is the current human beings. Scientific studies have revealed over the years a remarkable affinity between the chimpanzees/Apes and human beings. Even though this reality is not a definitive prove that human beings evolved from apes, it does show that the human beings are in one way or another related to other primates. 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